Hospitality industry translation

Elevate your customer service

Hospitality industry translation is becoming more important and provides additional value for hotel owners and holiday letting providers. People in the hospitality sector are always looking to exceed and provide the best customer experience for their guests.

In 2022, the UK welcomed more than 2 million Spanish tourists, with the South of England being the most favourite place to book and stay among the Spanish. However, many hotels and related services forget about how to communicate with their Spanish guests. There are thousands of international guests staying at hotels who don’t know much English, so it can be challenging to share essential information. This is when small details count. Wouldn’t it be nice if guests would have a welcoming letter in their own language? with some useful guidance on what they can do and what to visit during their stay. What about the menus from the restaurant? The Spa services?

Guests are always looking for small details, and speaking their language is one of them.

The importance of translating hotel content

Many people, even those who have intermediate-level English, struggle to understand hotel content as it is written for native speakers and not for international English speakers. Normally, the content is well crafted and uses persuasive language, full of puns, and very idiomatic expressions to attract clientele. But this can be confusing for non-native speakers and forces your future guests to avoid direct bookings and use an online travel agent instead.

To avoid that, I can help you translate the content of your hotel website and increase conversion rates.

By translating your hotel website into Spanish, your international customers will have a better and easier experience and make that booking because they understand the important information quickly and easily.

Translate hotel services

If you run a hotel or bed & breakfast and you want to welcome more international customers, you may wonder what content should be translated first. Translating for the hospitality industry involves translating hotel brochures, hotel websites, blogs, promotional material, signs, and information panels, helping tourists and guests to make the most of their stays.

Translating opens doors to more customers

Translating for the hospitality and tourism industry is becoming more popular every day. It’s a great way to open doors for tourism-related businesses and show tourists that they can explore new and exciting places more easily. So, if you want to attract more international customers and tell them in their language that they should book directly from your website, the best way to engage with international customers is by translating its contents.

Your guests will not miss the offers and discounts that you are providing, and you will reduce the costs on commissions.

Contact us for a free consultation and learn more about the benefits of translation.